At Zoya Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our online store.
1. Information We Collect
When you place an order, contact us, or use our website, we may collect information such as:
- Your name
- Phone number
- Email address
- Delivery and billing address
- Order and purchase details
- Payment-related information
- Information you provide when contacting customer support
We may also automatically collect limited technical information, such as your IP address, browser type, device information, and website activity.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm and communicate about your purchases
- Provide customer support
- Process payments
- Improve our products, services, and website
- Prevent fraud, misuse, or unauthorized activity
- Send promotional messages when you have agreed to receive them
- Comply with applicable legal requirements
3. Payment Information
Payments may be processed through third-party payment providers. Zoya Shop does not intentionally store complete payment card details unless required and securely supported by our payment-processing system.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers, such as delivery companies, payment processors, website providers, and other partners who help us operate our business. These providers may only use your information as necessary to provide their services.
We may also disclose information when required by law or when necessary to protect our rights, customers, or business.
5. Cookies
Our website may use cookies and similar technologies to remember preferences, understand website usage, improve performance, and provide a better shopping experience.
You can adjust your browser settings to manage or disable cookies, although some website features may not work properly as a result.
6. Data Security
We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Your Privacy Choices
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.
You may also contact us if you want to stop receiving promotional communications.
8. Children's Privacy
Our website is not intended for children. We do not knowingly collect personal information from children without appropriate consent where required by law.
9. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, or applicable requirements. Any updates will be posted on this page with a revised "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact Zoya Shop through the contact details provided on our website.
Zoya Shop
Your privacy and trust are important to us.